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Shipping Policy

  • Orders are dispatched within 1-5 business (The time depends on the item is already in stock, or I need more time to create your own personalised item)
  • I use Hermes to deliver your item and it takes about 3-5 days the item is delivered.
  • All items are tracked. So as soon as your order was dispatched you will get your tracking number.
  • Parcels are insured for loss and damage up to the value as stated by the courier.

Refund Policy

  • Please, if item delivered damaged make pictures of it for evidences.
  • We will process a refund or replacement as soon as the courier has completed their investigation into the claim.

Cancellation / Return / Exchange Policy

  • Buyer pays return postage.
  • I do not accept cancellation if order was dispatched.
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