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LushLittleThings

Shipping Policy

Processing time: The time I need to prepare an order for dispatch varies. For details, see individual items.
Customs and import taxes: Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Refund Policy

I accept returns (other than items stated below unless faulty) on any un-personalised items within 14 days of receipt of goods. You then have 14 days further to return the items to me, buyer paying the return postage cost.

Cancellation / Return / Exchange Policy

I accept returns and exchanges:

Contact me within: 7 days of delivery
Return items back within: 30 days of delivery

I don't accept cancellations but please contact me if you have any problems with your order.

The following items can't be returned or exchanged:

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items including earrings for pierced ears (for health/hygiene reasons)
Conditions of return:
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
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