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Calon Cwtch

Shipping Policy

All items are posted 2nd class unless otherwise stated or requested. Please allow up to 2 weeks for completion of item and dispatch.  

Refund Policy

Personalised items can not be refunded, unless physical evidence of incorrect personalisation or mistakes having been made. Other items can be returned and refunded within 14 days. Only once posted back to us and received in the condition it was posted (there will be photo evidence) will the refund be processed. Please allow sufficient time for the funds to be credited to your account.

Cancellation / Return / Exchange Policy

Orders can be returned as long as they are not personalised in any way. Returns must be posted back to us within 14 days of receiving the item your end and notification being given to us that you no longer wish to keep the item.  
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