Storm #1 – Acrylic Fluid Art Painting on Canvas

Cancellation of an order will be accepted as long as the item has not been dispatched and a full refund will be issued.  

Returns will be accepted but the customer must send an email no later than 24 hours after receipt to advise of the return and ArtbyTraceyB must receive the return no later than 10 days after the receipt of the item by the customer.  The customer will be responsible for all postage costs and must package the item in the same way that the item was received from ArtbyTraceyB to ensure the item is protected.  Once the item has been received by ArtbyTraceyB and as long as it is in the same condition that it was dispatched by ArtbyTraceyB then a refund will be actioned to the customer.

Exchanges can be made by sending an email no later than 24 hours after receipt of your item advising of the request to exchange.  The item must then be returned to ArtbyTraceyB within 10 days of the receipt by the customer.  The customer will need to ensure the returned item is packaged as it was received from ArtbyTraceyB and will be responsible for all  postage costs.  The customer will also be required to pay for the additional postage costs for the new item along with any difference in price (if any).  The new item will only be dispatched upon receipt of the returned item and only as long as the returned item is in the same condition that it was originally dispatched from ArtbyTraceyB.