Returns and exchange details
If you are not completely satisfied with your purchase, and wish to return it, please contact me via email: nm.designs@yahoo.com within 14 days of receipt of your jewellery for instructions on how to return it.
Returns that are damaged, used or altered will not be accepted.
Customers will be responsible for the delivery cost of returns and exchanges.
Once I have received and accepted your return, I will issue a refund of the cost of the item(s) excluding the standard shipping fee and any other fees such as customs, tax etc. should there be any.
I strongly recommend that you select a traceable, insured return shipping, as I won’t be responsible for returns lost in transit.
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