K, L, M, N, O, P
I aim to have your item dispatched 1 week after I have received payment. If there is an unexpected reason as to why this may be delayed (i.e. due to illness. I will let you know via email).
I will use Royal Mail 1st class as standard.
Orders with an item value over £20 will be sent via signed delivery.
International orders are sent International tracked & signed.
Both domestic and international order cost are worked out by weight.
Orders 750g and less will be £1.15 for domestic and £8.48 for international.
Orders 750g to 2kg will be £3.70 for domestic and £9.86 for international.
Domestic orders requiring signed for delivery will cost £2.45 for orders up to 750g and £4.70 for orders between 750g and 2kg.
Customs and import taxes
Returns and exchange details
Returns that are damaged, used or altered will not be accepted.
Once I have received and accepted your return, I will issue a refund of the cost of the item(s) excluding the standard shipping fee and any other fees such as customs, tax etc. should there be any.
I strongly recommend that you select a traceable, insured return shipping, as I won’t be responsible for returns lost in transit.
Cancellation / Return / Exchange Policy
I gladly accept returns, exchanges and cancellations
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for custom or personalised orders.
Conditions of return
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