Frequently Asked Questions

On completing the initial Seller Registration , you should automatically be redirected to the Initial Storefront Setup page. 

To become a Seller and create your own unique Storefront you will need to Register as a seller.To Register you will need to provide a valid email address that you would like to use as your contact email address and confirm this email address using the verification code we send to you.Once you have verified your email address you can continue to complete the initial setup form to create your seller account.

This article guides you on how to get API information to integrate your PayPal account with your Seller account and receive Payments from Customers directly (known as PayPal Direct).

In the article, we will walk you through the flowing steps:

  1. Login to PayPal Business Account
  2. Get API Credentials

Login to PayPal Business Account

Please remember to select the Business Account, which provides the payment API credentials.

Get API Credentials

Once you set up and logged in to your PayPal account successfully, please follow the steps below to get API username, password, and signature.

Step 1: Click Tools > All Tools in the top navigation bar.

Step 2: Scroll the page to locate API credentials box, and then click on it.

Step 3: At the bottom of “API credentials” page, click Manage API credentials under NVP/SOAP API integration (Classic) option.

Step 4: Once the “Request API Credentials – Paypal” page opens, choose Request API signature and click on Agree and Submit button.

This form only displays if this is the first time you create API credentials.

Step 5: After that, you will see “View or Remove API Signature” page as below. Simply click Show buttons to access your API username, password, and signature.

With PayPal Direct, payments at checkout are redirected to PayPal and go directly to your PayPal account. It is important to ensure that you have taken the correct measures to setup your PayPal API Credentials in your Storefront Dashboard to enable this feature.

We have created a guide to assist you in the process. Click here for more details.

Art and Craft Sellers can operate their Storefronts in three different ways.

  1. PayPal Direct Storefront
    The first (and most popular method) is to have payments go directly to the sellers PayPal account as a single transaction. On receiving payment and a completed customer order, it is the responsibility of the seller to fulfill the order as per their given terms and conditions that will be shown during the checkout process and will also be available to review on the sellers store front page.

  2. LANC Managed Storefront
    In this scenario, Local Art and Craft LTD will manage the transaction and order status for the Seller. For this particular method of selling both the Customer and the Seller are bound by the Terms and Conditions as set out  by Local Art and Craft LTD. Should there be a problem with payment or delivery, or any other complaint, Local Art and Craft LTD will look to mediate to find a solution. Should no solution be found and the complaint remain unresolved, Local Art and Craft Ltd will adjudicate and make a final decision that is in line with UK distance selling laws.

  3. Affiliate / Third Party Storefront
    And finally, some Sellers will choose to operate their Storefront as a catalogue only Storefront and link to Products on a third party store. In this instance, both the customer and the seller will be bound by the terms and conditions of the third party site (as the products and associated transactions would not be initiated on or any of it's associated Sales channels or Mobile Applications.